Step up to the next level with the HTIM Hospitality Business Management Certificate Course.
Stepping up to a higher position in a hospitality career takes the right attitude, natural people skills, a strong work ethic…and the right training. Right now, employees can get that training valued at $2,500 at NO COST.
HTIM’s premier course, this program includes 12 weeks of instruction covering a wide range of business and leadership topics. It is designed for employees who already have some experience working in restaurants, hotels, or other hospitality businesses, and want to step up to the next level in their career.
After the successful completion of this course, employees will have several nationally recognized certifications as well as the skills to become effective leaders.
Our 12-week Hospitality Business Management Certificate program teaches hospitality workers these key business skills:
HTIM’s premier course, this program includes 12 weeks of instruction covering a wide range of business and leadership topics. It is designed for employees who already have some experience working in restaurants, hotels, or other hospitality businesses, and want to step up to the next level in their career.
After the successful completion of this course, employees will have several nationally recognized certifications as well as the skills to become effective leaders.
Our 12-week Hospitality Business Management Certificate program teaches hospitality workers these key business skills:
- Financial management
- Creating the optimal guest experience
- Building and leading a team
- Handling conflict
- Food safety & responsible alcohol service
- Mental health and employment engagement
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Employers:
Ready to help employees step up? Nominate employees to take our course by clicking the appropriate button below. |
Employees:
Ready to step up? For optimal experience, please submit your application on desktop or tablet. If you prefer to apply using your phone, you must use the Go.Learn app; follow these instructions to download the app. If experiencing errors on mobile, contact us at [email protected] for assistance.
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Employers:
Ready to help employees step up? |
Employees:
Ready to step up? For optimal experience, please submit your application on desktop or tablet. If you prefer to apply using your phone, you must use the Go.Learn app; follow these instructions to download the app. If experiencing errors on mobile, contact us at [email protected] for assistance.
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Don’t see the class times or locations you want? Submit your application anyway to hold your spot — locations and times will be added based on demand. View FAQ about the course.
Right now, the Hospitality Training Institute of Michigan is offering this course (a $2,500 value) AT NO COST for 2,000 registrants.
This is an unprecedented opportunity for hospitality employees to maximize their career potential. And in addition to no-cost training, students who successfully complete all 12 weeks of certification will receive a $500 bonus!
Start dates for the Hospitality Business Management Certificate program.
Courses are available throughout Michigan for your convenience. Each course is a full 12 weeks of hybrid instruction, consisting of 6 weeks of in-person training and 6 weeks of online instruction.
January 2025 classes begin the week of January 6.
April 2025 classes begin the week of April 7.
September 2025 classes begin the week of September 8.
January 2025 classes begin the week of January 6.
April 2025 classes begin the week of April 7.
September 2025 classes begin the week of September 8.
NORTHERN MICHIGAN:
Gaylord:
Traverse City:
Course dates and times subject to change based on availability.
- September 2025: Mondays, 6pm
Traverse City:
- April 2025: Tuesdays, 6pm
Course dates and times subject to change based on availability.
SOUTHEAST MICHIGAN:
Adrian:
Ann Arbor:
Macomb County:
Monroe:
Oakland County:
Port Huron:
Wayne County:
Course dates and times subject to change based on availability.
- January 2025: Mondays, 9am - class in session
Ann Arbor:
- January 2025: Mondays, 9am - class cancelled
- September 2025: Mondays, 6pm
Macomb County:
- September 2025:
Mount Clemens: Mondays, 1pm
Monroe:
- January 2025: Mondays, 6pm
Oakland County:
- April 2025:
- Royal Oak: Mondays, 1pm
Port Huron:
- January 2025: Tuesdays, 1pm - class in session
Wayne County:
- January 2025:
- Detroit: Mondays, 1pm - class in session
Dearborn: Mondays, 1pm - class in session - April 2025:
Detroit: Tuesdays, 1pm
Livonia: Mondays, 1pm - September 2025:
Detroit: Mondays, 6pm
Course dates and times subject to change based on availability.
GRAND RAPIDS AREA:
Holland:
Grand Rapids:
Course dates and times subject to change based on availability.
- April 2025: Tuesdays, 1pm
Grand Rapids:
- January 2025: Tuesdays, 1pm or 6pm - classes in session
- April 2025: Tuesdays, 6pm
- September 2025: Tuesdays, 6pm
Course dates and times subject to change based on availability.
MID-MICHIGAN:
Frankenmuth:
Flint:
Lansing:
Midland:
Course dates and times subject to change based on availability.
- January 2025: Mondays, 1pm - class in session
Flint:
- April 2025: Mondays, 6pm
Lansing:
- January 2025: Mondays, 6pm - class in session
- April 2025: Mondays, 1pm
- September 2025: Tuesdays, 1pm
Midland:
- September 2025: Mondays, 1pm
Course dates and times subject to change based on availability.
UPPER PENINSULA:
Marquette:
Sault Ste. Marie:
Course dates and times subject to change based on availability.
- January 2025: Mondays, 9am - class in session
- September 2025: Tuesdays, 9am
Sault Ste. Marie:
- April 2025: Mondays, 1pm
Course dates and times subject to change based on availability.
WESTERN MICHIGAN:
Kalamazoo:
Ludington:
- September 2025: Tuesdays, 9am
Ludington:
- January 2025: Tuesdays, 1pm - class in session
Course dates and times subject to change based on availability.
Course Curriculum
Week-to-week details of our 12-week program
The program follows this week-to-week schedule:
Week 1: In-Person
Subject: Program Overview and Learning Objectives. Course syllabus overview with distribution of materials and login assignments.
Week 2: Remote/Online
Subject: Creating a Safe Environment for Your Team. Students will learn how to understand unconscious bias and prevent sexual harassment.
Week 3: In-Person
Subject: Managing Guest Experience. At the end of this week’s lesson, students will take the Guest Service Gold Exam to receive their Guest Service Gold certification.
Week 4: Remote/Online
Subject: Financial Management, Part One. Students will take a costing online course which will help them understand financial performance and how to control operational costs.
Week 5: In-Person
Subject: ServSafe Alcohol Lecture & Exam. Students will learn about alcohol service risks, proper alcohol service policies and procedures, and take the ServSafe Alcohol exam.
Week 6: Remote/Online
Subject: Financial Management, Part Two. Students will apply what they have learned in Week 4 by completing recipe costing exercises.
Week 7: Remote/Online
Subject: ServSafe Food Protection Manager, Part One. Students will learn the key ways food becomes unsafe. .
Week 8: In-Person
Subject: ServSafe Food Protection Manager, Part Two. Students will learn how to ensure food safety in the entire operation. At the end of this week’s lesson, students will take the ServSafe Food Protection Manager Exam for certification.
Week 9: Remote/Online
Subject: Financial Management, Part Three. Students will examine a Financial Management Case Study to deepen their understanding of financial skills.
Week 10: In-Person
Subject: Hospitality Supervisor, Part One. Students will learn about handling problems and conflicts, motivation and team building, and staffing and scheduling, aided by AHLEI workbooks.
Week 11: Remote/Online
Subject: Hospitality Supervisor, Part Two. Students will continue to learn more about staffing and scheduling, as well as improving employee performance, effective communication, and time management, aided by AHLEI workbooks.
Week 12: In-Person
Subject: Hospitality Supervisor, Part Three & Final Exam. Students will learn about the Mental Health Ally Program and will take the proctored Certified Hospitality Supervisor Exam.
Week 1: In-Person
Subject: Program Overview and Learning Objectives. Course syllabus overview with distribution of materials and login assignments.
Week 2: Remote/Online
Subject: Creating a Safe Environment for Your Team. Students will learn how to understand unconscious bias and prevent sexual harassment.
Week 3: In-Person
Subject: Managing Guest Experience. At the end of this week’s lesson, students will take the Guest Service Gold Exam to receive their Guest Service Gold certification.
Week 4: Remote/Online
Subject: Financial Management, Part One. Students will take a costing online course which will help them understand financial performance and how to control operational costs.
Week 5: In-Person
Subject: ServSafe Alcohol Lecture & Exam. Students will learn about alcohol service risks, proper alcohol service policies and procedures, and take the ServSafe Alcohol exam.
Week 6: Remote/Online
Subject: Financial Management, Part Two. Students will apply what they have learned in Week 4 by completing recipe costing exercises.
Week 7: Remote/Online
Subject: ServSafe Food Protection Manager, Part One. Students will learn the key ways food becomes unsafe. .
Week 8: In-Person
Subject: ServSafe Food Protection Manager, Part Two. Students will learn how to ensure food safety in the entire operation. At the end of this week’s lesson, students will take the ServSafe Food Protection Manager Exam for certification.
Week 9: Remote/Online
Subject: Financial Management, Part Three. Students will examine a Financial Management Case Study to deepen their understanding of financial skills.
Week 10: In-Person
Subject: Hospitality Supervisor, Part One. Students will learn about handling problems and conflicts, motivation and team building, and staffing and scheduling, aided by AHLEI workbooks.
Week 11: Remote/Online
Subject: Hospitality Supervisor, Part Two. Students will continue to learn more about staffing and scheduling, as well as improving employee performance, effective communication, and time management, aided by AHLEI workbooks.
Week 12: In-Person
Subject: Hospitality Supervisor, Part Three & Final Exam. Students will learn about the Mental Health Ally Program and will take the proctored Certified Hospitality Supervisor Exam.
Not ready to apply?
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EMPLOYERS:
SIGN UP TO BE NOTIFIED WHEN CLASSES ARE ADDED. EMPLOYER SIGN-UP
Be sure to enter the number of employees you would consider registering for this training program.
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EMPLOYEES:
SIGN UP TO BE NOTIFIED WHEN CLASSES ARE ADDED. EMPLOYEE SIGN-UP
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Frequently Asked Questions
WHEN WILL THE PROGRAM START
The first 12-week course starts the week of January 8th. We are planning to hold multiple 12-week courses every quarter throughout 2024, encompassing 60-80 total courses. View current class schedule above.
WHAT IS THE PERCENTAGE SPLIT BETWEEN ONLINE AND IN-PERSON CLASSES?
Each course is a full 12 weeks of hybrid instruction, consisting of 6 weeks of in-person training and 6 weeks of online instruction. The percentage split is expected to be 50/50 per course (6 online classes and 6 in-person classes). In-person sessions are necessary for examination weeks since they need to be proctored in-person.
WHERE WILL THE IN-PERSON COURSES BE HELD
We are currently building locations across Michigan that will be confirmed based on demand for each location. Please view the current Class Schedule above for available courses.
WHAT ARE THE DAILY/WEEKLY HOURS REQUIREMENTS FOR THE COURSE?
Each course is a full 12 weeks of hybrid instruction, consisting of 6 weeks of in-person training and 6 weeks of online instruction. There will be 3 hours of class time once a week with assignments outside of class as well.
WHAT IF I ALREADY HAVE A SERVSAFE MANAGER CERTIFICATION*?
Your current ServSafe Manager Certification* can be given to your instructor, and you won't need to retake this exam. Participation in the session covering food safety material will still be required as we explore active managerial control practices and ensure safe food handling practices are incorporated into your organization.
*ServSafe Manager Certification expires every 5 years.
*ServSafe Manager Certification expires every 5 years.
IS IT POSSIBLE TO CHANGE MY CLASS SESSION/LOCATION AFTER IT HAS BEEN ASSIGNED?
We are working to provide a variety of geographical locations, dates, and times. If you need to adjust your class time or location, we will try to accommodate your request. The funding for HTIM classes is available for a limited time, you must complete your session before March 31, 2025.
HOW DO I DOWNLOAD THE GO LEARN MOBILE APPLICATION TO SIGN UP ON MY MOBILE DEVICE?
The Docebo application is not usable on mobile devices with a screen size less than 8 inches. This applies to most cell phones. To access the platform using your cell phone, you must download the “Go.Learn” app. Through the Go.Learn app, you can easily attend courses and complete training material. You may also apply for the course through Go.Learn, but for the best experience, we recommend submitting your application on a laptop or tablet.
The Go.Learn mobile app is available for both iOS (including iPads) and Android devices. You can download the app by searching for “Go.Learn” in the Apple Store or Google Play Store, or by going to the appropriate link below.
The Go.Learn mobile app is available for both iOS (including iPads) and Android devices. You can download the app by searching for “Go.Learn” in the Apple Store or Google Play Store, or by going to the appropriate link below.
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IMPORTANT NOTE: There is more than one “Go.Learn” app; please download the app with the blue logo pictured at the top of this page.
To access the app, tap on the app’s icon to launch it. In the text box labeled Platform URL, type in https://learn.htim.com. Then, tap Proceed to Login Page.
Click on the APPLY button at the bottom of the screen if you do not already have a Username and Password.
If you do already have a Username, insert your Username and Password, then sign in by tapping the SIGN IN button. You may tap on Keep Me Logged In if you want the app to automatically log you in when you launch the app on your device in the future.
Please send an email to [email protected] if you experience any issues with downloading or accessing Go.Learn on your mobile device.
To access the app, tap on the app’s icon to launch it. In the text box labeled Platform URL, type in https://learn.htim.com. Then, tap Proceed to Login Page.
Click on the APPLY button at the bottom of the screen if you do not already have a Username and Password.
If you do already have a Username, insert your Username and Password, then sign in by tapping the SIGN IN button. You may tap on Keep Me Logged In if you want the app to automatically log you in when you launch the app on your device in the future.
Please send an email to [email protected] if you experience any issues with downloading or accessing Go.Learn on your mobile device.
