Meet HTIM Graduate: Kandace Richar

Employer: Schuler’s Restaurant
Title: Front of the house Manager
Date of HTIM course completion: June 2024
Location: Kalamazoo
Why did you want to enroll in the HTIM business management course?
The biggest reason that I wanted to enroll into the HTMI business management course was to expand my knowledge. This comprehensive course has insights that you just can’t find in many other places. It offers four certifications and a wealth of knowledge to help enrich and further your career. 

How will this help you step up in your career?
The certifications offered in this course really set you apart and give you an advantage whether looking to expand your career, or just be the best at your current position.

What advice do you have for others in the hospitality industry who are looking for ways to grow their career?
Always try to keep learning. The more you know, can help, and connect with your customers the better you will do in your field.

What was your favorite part of the HTIM business management course?
My favorite part of the course was the video assignment about conflict resolution. My 11 y/o son was able to participate, and it made the project really fun.

How long have you been working in the industry?
I’ve been in the restaurant industry for over 25 years.

Can you share more background on your current role?
As a front of the house manager, I help ensure the highest quality service, while assisting and coaching staff.
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What was your first job in hospitality? How did you get into this industry?
My first job in the industry was as a dishwasher at a family-owned restaurant. I was quickly promoted to pizza maker, where I was able to make sauces, pizza crust and breads from scratch.

Learn more about HTIM Hospitality Business Management Course

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