In-Person Lansing Cohort
(Begins February, April, June & August, 2023)
Online Cohort
(Begins January 15, March 15, May 15, July 15 & September 15, 2023)
Each 12 week session contains a course schedule similar to the chart below:
Week |
Management Focus Area |
Week 1 |
Hospitality Leadership Overview |
Week 2 |
Creating a Guest Experience |
Week 3 |
ServSafe Manager Review and Exam |
Week 4 |
Food Safety Case Study & Responsible Alcohol Service |
Week 5 |
Your Strengths and Leadership Skills |
Week 6 |
You the Manager |
Week 7 |
Handling Conflict in Your Establishment |
Week 8 |
Mental Health & Employment Engagement |
Week 9 |
Building Your Team |
Week 10 |
Financial Management |
Week 11 |
Financial Management Case Study & Final Exam Review |
Week 12 |
Certified Hospitality Supervisor Proctored Exam |
